One of the most significant features of cruise ship food service is the constant flow of revenue. Plus, there are few restaurant expenses since processes on ships are so standardized. In the age of innovation, cruise ships are partnering with hospitality software companies to use restaurant tech solutions for better experiences.
Ship food service is quite different from regular food delivery or brick-and-mortar restaurants. So without further ado, let’s learn everything you need to know.
One of the best parts about ship food service is that passengers have several varieties. Some of the most frequented dining options on a cruise ship include:
- Self-Ordering Kiosks: Many cruise ship food services allow passengers to order food on their own. Kiosks are becoming increasingly popular on ships, as they save both parties time.
- Buffets: Every cruise ship offers an all-you-can-eat buffet. They’re probably one of the most popular features amongst all cruise liners. They serve various cruise ship food options and typically have extended hours.
- Main Dining Room: On every cruise ship, passengers will get to dine in the main dining room each day. These meals are included in the cruise ship fare, so there shouldn’t be any additional expenses. The cruise ship food menu changes daily, too. So even if that’s the only dinner spot for a passenger, they’ll always have a variety of options.
- Restaurants: Even though cruise ships have a main dining room, they also consist of other restaurants. These options can allow passengers to have the most upscale dining experience.
- Room Service: Cruise ships are big, and not everyone may want to leave their stateroom. Utilize in-room tablets to maximize sales and enhance customer service.
- Concierge: If passengers want the ultimate experience, they can upgrade to receive the concierge service. In many cases, the concierge is included while staying in one of the ship’s deluxe suites. It typically includes far more than just pre-dinner hordes. Guests can also receive premium seating at the pools and theatres, as well as a 24/7 customer service hotline.